Overview

Branch Manager (Retail Banking Group – Conventional) Jobs in Chakwal at The Bank of Punjab (BOP)

Job Description

Division/Department: Retail Banking Group

Grade Range: Upto AVP1

Direct Reporting to Regional Business Head

Direct Reports of the Position: PBO, PB, CSO, MCE

Job Summary:

The Branch Manager will be responsible to achieve the overall success of the branch through exceptional leadership, customer experience, and people management skills. BMs will ensure full compliance with operational risk management policies and procedures with a problem-solving approach.

Major Duties & Responsibilities to perform the Role:      

Accountabilities:

BMs will lead the branch team and ensure that each member of the team delivers an exceptional client experience

As a branch leader, BM will identify new talent and hire staff on need basis

BM will be responsible to develop branch activities, coach the team, and inspire to perform at their best

BM to find and help right target market and help the sales team to generate deposits and business opportunities

BM will trigger revenue growth and take accountability for results

Duties & Responsibilities:

Clients Experience:-

Lead by example and show the branch team how to deepen client relationships

Maintain throughout, without compromise, high standards of service to branch clients

Strive hard to develop new and existing client relationships

Oversee client complaint resolution process and quickly resolve client complaints and escalate when necessary

Result Driven Activities:-

Monitor on a daily basis branch business performance

Develop action plans into place to close any gaps

Work with partners (SME, Retail Finance, Agri, etc.) to seize market opportunities

Improve branch overall performance

People Leadership:-

Lead and coach the branch team to drive success and achieve results on a weekly/monthly/half-yearly/yearly basis

Provide training opportunities to employees

Ensure that every employee has the right kind of knowledge to deliver as per their JDs and perform to maximum potential

Operations and Regulators:-

Manage and minimize risks to safeguard bank, clients, and stakeholders

Ensure compliance with operational risk management policies and procedures is implemented in letter and spirit

Relevant Experience: 05 Years of branch banking/operations

Experience Nature: Banking

Qualification: Graduate/Post Graduate from a HEC recognized University/ Foreign University

Other Qualifications: Relevant certifications/diplomas

Branch Name: Lawa 

Region: Sargodha

City: Kamar Lawa

Tehsil: Lawa

District: Chakwal

Age: Upto 50 years as of October 26, 2020

About the Company

Company Name: The Bank of Punjab (BOP)

Location: Chakwal

Functional Area: Accounts, Finance & Financial Services

About The Bank of Punjab (BOP)

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