Sales Specialist Jobs in Islamabad at Islamabad Recruitment Company
We are hiring for aSales Specialist
Location:Islamabad Capital Territory.
Benchmark for Selection:Grammatically sound English communications skills.
Timings:08:45 Pm to 05:30 Am (Night Shift) Monday to Friday
Duties and Responsibilities:
Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
Build lasting relationships with clients and other call center team members based on trust and reliability
Utilize software, databases, scripts, and tools appropriately
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
Make sales or recommendations for products or services that may better suit client needs
Take part in training and other learning opportunities to expand knowledge of the company and position
Adhere to all company policies and procedures
Excellent written and verbal communication skills in English with proper grammar.
Positive attitude, goal-oriented, and solid work ethic.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills will be a plus.
Boot camp is the name of the training period of the first 10 working days of your job which the candidates have to attend at the call center and after successful completion of training, you will start your job the very next day.
The first 3 days are of classroom training and the next 7 days will be on-the-job training where you will be coached and trained to ensure you reach the maximum potential.
This position comes with the basic salary of 25, PKR PKR to PKR with added bonuses and incentives) once you have finished the probation period of a maximum of one month during which your salary will be 17, PKR.
- Interpersonal Skills
- Communication Skills
Salary: 15000 – 25000 / Monthly
About the Company
Company Name: Islamabad Recruitment Company
Functionl Area: Call Center