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Overview

Team Supervisor – Customer Services Jobs in Karachi at Systems Limited

Title: Team Supervisor – Customer Services

Company: Systems Limited

Location: Karachi

Be in charge of running and managing daily call center operations.
Evaluates individual performance reviews and overall team effectiveness.
Helps call agents with challenging customer service issues.
Determines call center operational strategies by evaluating team results and objectives.
Prepare and share daily/weekly/monthly production reports with all concerned.
Promote a conductive working environment for all employees and ensure discipline on the floor.
Identify critical business assets and ensure the security of these identified assets.
Observe and report security breaches within the workplace.
Any other tasks as assigned

Qualifications:

Intermediate at least, Bachelors preferred

minimum of 3 years of CC experience with 1 year of TL/Supervisor role

Motivated and self-starter

Excellent verbal communication skills

Job Type: Full-time
Salary: Rs65,000.00 – Rs75,000.00 per month
Application Question(s):

Please mention your last drawn Salary
Do you have any experience working in a BPO (International Campaign)?

Language:

Fluent English (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

About Systems Limited