Overview

TECHNICAL WRITER / Code Documentor Jobs in Lahore at ENTERTAINER FZ LLC

Title: TECHNICAL WRITER / Code Documentor

Company: ENTERTAINER FZ LLC

Location: Lahore

Us
The ENTERTAINER is a leading digital company whose main goal is to

add value to consumers by bringing them the best incentive offers

globally. We are a data-driven, 100% digital, tech company.

Providing first-rate offers across renowned dining, leisure,

entertainment and hotel brands worldwide, the ENTERTAINER has grown

with the aim of creating unbeatable value and loyalty everywhere we

go. We believe that “experience is everything”, resulting in our

passion for creating unforgettable experiences for both our

customers, partners and employees.

The Team

The E-business team’s mission is to build simple, user-friendly

digital experiences that delight the millions who use our products.

The team’s responsibilities include product innovation,

engineering, infrastructure, project delivery, data, IT & Ops. We

work in an agile, fast-paced environment and align closely with

teams across the business to identify, build and support the best

possible solutions for our users. We’re passionate, curious, a bit

intense and a lot of fun. All at the same time.

Technical writer

is also called technical communicator or code documenter,

prepares instruction manuals, journal articles, and other

supporting documents to communicate complex and technical

information more easily. They also develop, gather, and disseminate

technical information among software developers, customers,

designers, and other stake holders.

General Duties:

Technical writers typically do the following:

Determine the needs of end users of technical

documentation

Study product samples and talk with product designers and

developers

Work with technical staff to make products easier to use and

thus need fewer instructions

Organize and write supporting documents for products

Use photographs, drawings, diagrams, animation, and charts that

increase users’ understanding

Select appropriate medium for message or audience, such as

manuals or online videos

Standardize content across platforms and media

Gather usability feedback from customers, designers, and

manufacturers

Revise documents as new issues arise

SPECIFIC DUTIES and RESPONSIBILITIES AS PER OUR NEED:

Write and maintain RESTful API documentation while ensuring our

established writing style and standards are met.

Research and document product information and functionality by

attending standups and interviewing Product Managers, User

Experience Designers, other Technical Writers, and Subject Matter

Experts.

Exploit engineering and project management tools such as JIRA,

Confluence, Salesforce, and TestRail to understand issues and

develop documentation output.

Capture end-user and administrative tasks performed in our

products and their expected results.

Participate in peer edits and contribute to further developing

documentation styles and standards.

Report project metrics and impediments to the team, Product

Owners, and Scrum Master.

Produce documentation drafts and support the flow of

information among teams during development and testing.

Help maintain the teams outstanding record of on-time

documentation delivery.

ADDITIONAL DUTIES and RESPONSIBILITIES:

Use revision and source control effectively within a team

setting.

Become a model of collaboration within and across the

organization.

Share knowledge in areas of expertise.

Ability to prioritize and take direction with a get the job

done attitude.

Flexible and able to accommodate shifti…

 

About ENTERTAINER FZ LLC