TECHNICAL WRITER / Code Documentor Jobs in Lahore at ENTERTAINER FZ LLC
Title: TECHNICAL WRITER / Code Documentor
Company: ENTERTAINER FZ LLC
The ENTERTAINER is a leading digital company whose main goal is to
add value to consumers by bringing them the best incentive offers
globally. We are a data-driven, 100% digital, tech company.
Providing first-rate offers across renowned dining, leisure,
entertainment and hotel brands worldwide, the ENTERTAINER has grown
with the aim of creating unbeatable value and loyalty everywhere we
go. We believe that “experience is everything”, resulting in our
passion for creating unforgettable experiences for both our
customers, partners and employees.
The E-business team’s mission is to build simple, user-friendly
digital experiences that delight the millions who use our products.
The team’s responsibilities include product innovation,
engineering, infrastructure, project delivery, data, IT & Ops. We
work in an agile, fast-paced environment and align closely with
teams across the business to identify, build and support the best
possible solutions for our users. We’re passionate, curious, a bit
intense and a lot of fun. All at the same time.
is also called technical communicator or code documenter,
prepares instruction manuals, journal articles, and other
supporting documents to communicate complex and technical
information more easily. They also develop, gather, and disseminate
technical information among software developers, customers,
designers, and other stake holders.
Technical writers typically do the following:
Determine the needs of end users of technical
Study product samples and talk with product designers and
Work with technical staff to make products easier to use and
thus need fewer instructions
Organize and write supporting documents for products
Use photographs, drawings, diagrams, animation, and charts that
increase users’ understanding
Select appropriate medium for message or audience, such as
manuals or online videos
Standardize content across platforms and media
Gather usability feedback from customers, designers, and
Revise documents as new issues arise
SPECIFIC DUTIES and RESPONSIBILITIES AS PER OUR NEED:
Write and maintain RESTful API documentation while ensuring our
established writing style and standards are met.
Research and document product information and functionality by
attending standups and interviewing Product Managers, User
Experience Designers, other Technical Writers, and Subject Matter
Exploit engineering and project management tools such as JIRA,
Confluence, Salesforce, and TestRail to understand issues and
develop documentation output.
Capture end-user and administrative tasks performed in our
products and their expected results.
Participate in peer edits and contribute to further developing
documentation styles and standards.
Report project metrics and impediments to the team, Product
Owners, and Scrum Master.
Produce documentation drafts and support the flow of
information among teams during development and testing.
Help maintain the teams outstanding record of on-time
ADDITIONAL DUTIES and RESPONSIBILITIES:
Use revision and source control effectively within a team
Become a model of collaboration within and across the
Share knowledge in areas of expertise.
Ability to prioritize and take direction with a get the job
Flexible and able to accommodate shifti…